Order Number 50713 - arrived in poor condition and one is dead and the other two look like dying. Photos follow.
Hi James. I just sent you an email! We didn't hear anything from you so we assumed they arrived healthy and happy back on 9/23. If there is ever a concern or question about an order please reach out to hello@thegreenhousepnw.com and we are happy to help! :)
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Rhonda Hochstetler
Lavender
Ve!y quick delievery and plant was very healthy.
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Susan Salvato
The plants arrived in as good shape as is possible with postal delays and heat.
They are adapting well.
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Helen Sutton
lavender munstead
planted, two weeks later it is dead
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C
Lavender 'Munstead' the 2nd time around
Thank you for replacing the first one.
This arrived in a better condition and I am waiting to see how it does. So far it is trying to take root, I feel, so let me get back to you later, when you ask me again. The rest of my series of orders are thriving- some of the grasses have begun to bloom!
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Joy Kathleen Munden
One out of three
I ordered three lavender plants, all of which arrived together. I'm not sure which one was which, because my gardener planted all of them and didn't keep the tags. However, one of them arrived looking pretty dead. I cut it back a bit, and had him plant it anyway. The other two looked okay. The one that arrived in bad shape did not recover. One of the others is probably dead, although I keep watering it and hoping something good will happen. The third is doing okay, although certainly not thriving. Other plants of various varieties that were planted nearby at the same time are doing great. It may have been the wrong time of year to plant these during a hot Texas summer, since subsequently other sellers have delayed delivery until late August/early Autumn. I was very disappointed. Probably will not order from this seller again.
Just emailed you! :)
Feel free to email with any concerns and im happy to take care of any issues at hello@thegreenhousepnw.com
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Lisa Simone
Great plants and service
My plants arrived as promised and in the time promised. I also appreciated the instructions included. Thanks!!
SO FAR I HAVE NOT HAD ANY TROUBLE,,,1 BLUE OAT GRASS DIDNT DO SO WELL,,,BUT THE COMPANY QUICKLY TOOK CARE OF IT,,,I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE LOOKING TO BUY PLANTS,,,EXCELLANT CUSTOMER SERVICE,,,AS WELL AS PLANTS
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Customer
Beautiful
Came healthy and moist planted and month later was growing great 3 months later almost a foot tall very happy
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Jamie Easton
Lavender
Received 2 Beautiful lavender plants & 2 that did not survive. Great customer service with quick refund. Highly recommend & will feel very comfortable purchasing from The Greenhouse in the future.
